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PuffCell VAPE
● OFFLINE
👋 Our team is here for you
● OFFLINE
Hi, how can we help?
Live chat: 02:00–17:00 CET · 03:00–18:00 CEST in summer
❓ Frequently Asked Questions
Delivery from our EU (Germany) warehouse takes 3–10 business days; orders shipped from our China warehouse take 7–14 business days, depending on your region and the carrier. We ship with DHL, DPD, UPS and local postal services.
We accept major credit cards (Visa, MasterCard, JCB), UnionPay, bank transfer (SEPA/IBAN) and cryptocurrencies — all processed securely.
Orders are processed within 1–3 business days after payment is confirmed.
Contact us with your order number and photos — we will arrange a replacement or refund. See our Refund Policy for details.
We are offline right now - leave a message and we will reply within 5 hours. For urgent matters, email info@puffcellvape.com.